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Hi,
I am experiencing the following issue when trying to Exalate a ticket from JSM to JIRA DC. I have previously been able to do this successfully, but from the error it seems like there’s something specific in the comments it’s trying to copy. Please, can you suggest what the issue is here?
Regards.
Hi there,
It looks, the updated time is not valid. Is this happening to one transaction only?
Thanks,
Ariel
Hey Ariel, yes it's only affecting the one issue at the moment.. But suspect it will affect more in the future.
It seems to be affecting issues where we've imported comments previously, so it may be something to do with the imported date format?
Greetings.