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I need to get the the Zendesk ticket created date and populate to a custom date field in Jira On Prem.
However the issue.created value does not seem to work in Zendesk. The Exalate doco (How to Sync CreatedDate Field? | Exalate Documentation) doesn't show Zendesk in the list of system labels at the top of the screen. But I tried it anyway.
When I put this in the Zendesk outgoing script:
I get this error message:
Am I doing something wrong? Or is there another way/command to get the date a Zendesk ticket is created?
thanks, Sandra