Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
I have tried looking around, but cant seems to find a suitable answer.
We have Jira Cloud sending public comments to a ServiceNow instance. These comments need to be stored as internal comments on ServiceNow.
Jira Outgoing:
ServiceNow Incoming:
From reading through various bits of Exalate documentation, I have tried the following on ServiceNow incoming:
This fails to work.
Anyone got any ideas?
Cheers,