Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hi!
We have 2 Jira cloud instances synchronised with Exalate. We have an error and the official support asked us to upgrade Exalate version.
"I see that you have very old Exalate version on your Jira DC side. Would it be possible for you to upgrade it to the latest Exalate version and try again?"
I suppose "DC" means Data Center.
The colleague who first installed Exalate is not working for our company for almost a year now and he didn't write documentation about it.
We doesn't have any servers, or data centers. We use only cloud products.
We have never updated Exalate versions.
I'm not an Exalate expert and I'm confused with the cloud vs data center thing.
Can you please help how to upgrade our Exalate to newer version?
Thank you!
Richard