Hi Steven,
Of course it works, you have to create the issue hierarchy accordingly in Jira. We use this too, only we sync from ADO to Jira Cloud. In Jira Cloud, incoming looks like this:
// Parent <-> Child
// Issue Type Mapping
def typeMapping = ["Epic":"Portfolio Epic",
"Capability":"Capability",
"Feature":"Feature",
"Team Epic":"Epic",
"Product Backlog Item":"Story",
"Bug":"Bug",
"Task":"Sub-task",
"Risk":"Risk",
"Test Plan":"Test Plan",
"Test Suite":"Test Set",
"Test Case":"Test",
"Impediment":"Impediment"]
def remoteTypeName = replica.issueType.name
issue.setTypeName(typeMapping[remoteTypeName])
if (replica.issueType.name == "Epic" && replica.parentId) {
throw new com.exalate.api.exception.IssueTrackerException("Portfolio EPIC cannot be created: EPIC has a Parent ID which is impossible! Please check this issue and clean up")
} else if (replica.issueType.name != "Epic" && replica.parentId) {
def localParent = nodeHelper.getLocalIssueFromRemoteId(replica.parentId.toLong())
if(localParent){
issue.parentId = localParent.id
} else {
throw new com.exalate.api.exception.IssueTrackerException("Issue " + replica.issueType.name + " cannot be created: parent issue with remote id " + replica.parentId + " was not found. Please make sure the parent issue is synchronized before resolving this error")
}
}
replica.parentId = workItem.parentId replica.type = workItem.type
Maybe this will help you
BR,
Thorsten
Hi Steven,
try this:
if(firstSync){
issue.projectKey = "KEY"
// Set type name from source issue, if not found set a default
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: "Initiative"
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.labels = replica.labels
issue.status = replica.status
issue.priority = replica.priority
issue.issueLinks = replica.issueLinks
issue.key = replica.key
Epic.receive()
def defaultUser = nodeHelper.getUserByEmail("no_reply@pyrsoftware.com")
issue.reporter = nodeHelper.getUserByEmail(replica.reporter?.email) ?: defaultUser
issue.assignee = nodeHelper.getUserByEmail(replica.assignee?.email) ?: defaultUser
if(replica.parentId){
def localParent = nodeHelper.getLocalIssueFromRemoteId(replica.parentId.toLong())
if(localParent){
issue.parentId = localParent.id
}
}
BR,
Thorsten
Hi Thorsten,
Thanks for your reply, however this doesn't do anything. If I synced a linked Epic to Initiative it just adds it as a separate Epic.
Any ideas?
Outgoing Sync (JDC):
replica.key = issue.key replica.type = issue.type replica.assignee = issue.assignee replica.reporter = issue.reporter replica.summary = issue.summary replica.description = issue.description replica.labels = issue.labels replica.comments = issue.comments replica.resolution = issue.resolution replica.status = issue.status replica.parentId = issue.parentId replica.priority = issue.priority replica.attachments = issue.attachments replica.project = issue.project replica.issueLinks = issue.issueLinks replica.parentId = issue.parentId Epic.sendEpicFirst()
Incoming Sync (JDC):
if(firstSync){
issue.projectKey = "KEY"
// Set type name from source issue, if not found set a default
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: "Initiative"
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.labels = replica.labels
issue.status = replica.status
issue.priority = replica.priority
issue.issueLinks = replica.issueLinks
issue.key = replica.key
Epic.receive()
def defaultUser = nodeHelper.getUserByEmail("no_reply@pyrsoftware.com")
issue.reporter = nodeHelper.getUserByEmail(replica.reporter?.email) ?: defaultUser
issue.assignee = nodeHelper.getUserByEmail(replica.assignee?.email) ?: defaultUser
if(firstSync && replica.parentId){
issue.typeName = "Sub-task" //Make sure to use the right subtask type here.
def localParent = nodeHelper.getLocalIssueFromRemoteId(replica.parentId.toLong())
if(localParent){
issue.parentId = localParent.id
} else {
throw new com.exalate.api.exception.IssueTrackerException("Subtask cannot be created: parent issue with remote id " + replica.parentId + " was not found. Please make sure the parent issue is synchronized before resolving this error" )
}
}
Outgoing Sync (Jira Cloud):
replica.key = issue.key replica.type = issue.type replica.assignee = issue.assignee replica.reporter = issue.reporter replica.summary = issue.summary replica.description = issue.description replica.labels = issue.labels replica.comments = issue.comments replica.resolution = issue.resolution replica.status = issue.status replica.parentId = issue.parentId replica.priority = issue.priority replica.attachments = issue.attachments replica.project = issue.project replica.issueLinks = issue.issueLinks replica.parentId = issue.parentId Epic.send()
Incoming Sync (Jira Cloud):
if(firstSync){
issue.projectKey = "KEY"
// Set type name from source issue, if not found set a default
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: "Portfolio"
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.labels = replica.labels
issue.status = replica.status
issue.priority = replica.priority
def defaultUser = nodeHelper.getUserByEmail("no_reply@pyrsoftware.com")
issue.reporter = nodeHelper.getUserByEmail(replica.reporter?.email) ?: defaultUser
issue.assignee = nodeHelper.getUserByEmail(replica.assignee?.email) ?: defaultUser
Hey,
Thanks for this, could you clarify a few things? I already have some configuration how would about applying this, maybe I can share my config and would be willing to help to adapt this. I already tried contacting Exalate Support but they sent me here, so would appreciate some help on this. Also what is ADO?
Thanks,
Steven
I know the problem and that's why I ended up here. You are welcome to share your scripts here, maybe I can help you integrate the whole thing.
BTW: ADO = Azure DevOps
BR,
Thorsten
Hi, thanks for your help or trying to help , I posted both sides above. I am quite new to Exalate so I might have oversent some stuff.
With your configuration I keep getting:
Portfolio EPIC cannot be created: EPIC has a Parent ID which is impossible! Please check this issue and clean up
The error comes from the fact that we work according to SAFe 2 and a Portfolio Epic can't have a parent because it is already the highest issue type. Since I assume that both Jira instances use the same issue types and the same hierarchy, this would have to be adjusted slightly.
When I have some time later, I'll try to incorporate it into your scripts and post it here.
Can you also send a screenshot of the issue hierarchy?
Find attached above ^
Hi,
I know this has been asked before but the answer was that Exalate will check about it, but never found a proper answer. Is this being looked at or is not supported?
I am looking to sync the Parent Link between Initative and Epics so the relationship isn't lost. At the moment it adds Epics linked to Initiatives as sub-tasks. Obviously in my case this is incorrect and I want to retain Epics as Epics when they are linked to Initiatives.
If it helps i'm syncing from Cloud to OnPrem.
Steven
Does exalate support "Parent Link" between initiative and epics