Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
from Jira Cloud to Xendesk: A few times (maybe 3 times) a week, a comment is generated from the Jira side that is synced to xen using the proxy user as the comment author.
There were no changes to the scripts in the last two months.
All users exist in both systems.
We have a volume of 40 daily comments and only one a day is manifested as described above.
Hi Matias,
There could be many factors that might be causing this unexpected behavior. Is this a visual or script based connection?
Kind regards,
Ariel
Ariel,
Do you have any update on the issue?