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Hi,
I try to sync information from Zendesk to Jira, but I have a mistake at the moment when I get value from custom field checkbox.
When I sync the information in the option show replica local the value for this custom field checkbox is ever:
This same information was sent by Exalate when the value in Zendesk for this checkbox is selected and deselected.
In my Outgoing sync in Zendesk is:
How can I get the value indicating selected and not selected for the checkbox in Zendesk? or How can I know the custom field checkbox is selected or not selected when I receive in Jira Incoming sync?
Thanks.
Hi,
Please review the below documentation and contact us back if you have any further question.
https://docs.idalko.com/exalate/x/2YYrAQ
Kind regards,
Harold Cruz
Hi Harold
That solution not working for me, I tried with the same solution, but not work. Can you have other solution?
hi Harold Oconitrillo
Can you help me?
Hi Carlos,
Is there any error message when you tried the solution proposed?
Feel free to also let us know which part of the script is not specifically working in order to better assist you.
Best regards,
Harold Cruz